Refund policy

About returns and cancellations
If there is any problem such as damage to the delivered product, please contact us within 8 days of receipt.
We will check the contents and exchange or return it.
We do not accept returns or cancellations due to customer's convenience, such as returns after the above period, size difference, image difference, etc. Please note.

Contact: 1-10-1 Hashimotocho, Gifu City, Gifu Prefecture 500-8856 Active G 2F THE GIFTS SHOP THE GIFTS SHOP
Phone number: 058-212-3255
Email: info@giftsshop.jp
Business hours 10: 00-19: 00 (Regular holidays: 2nd Tuesday of odd-numbered months, year-end and New Year holidays)


* We will reply to you by e-mail during our business hours.
In addition, if you make an inquiry on a holiday, we will reply to you in sequence after the next business day.